Our WorryFree IT Management
Stop worrying about your IT systems
Our WorryFree IT Management Service GUARANTEES improved network reliability and performance. For a reasonable, fixed monthly fee, we actively monitor your network and work to resolve problems before they wreak havoc on your system and interrupt your business.
We perform regular, scheduled maintenance to ensure that your virus protection and software patches are up to date and your system backups are running. This proactive approach is the best way to prevent problems and to optimize your system's performance.
Our WorryFree IT Management Service also includes unlimited remote IT support. Call us with an IT problem and our engineers will find and implement a fix. When you need an engineer onsite, we will be there.
"We signed up for Locktight's WorryFree service in 2006 and we haven't looked back. System problems are no longer an issue. Our network is stable, our system is fast and our IT costs are predictable. This service has been a win-win for us."
- Dan Li, Office Manager, Ferrante PLLC
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Our WorryFree IT Management Service Includes:
- Automated System Monitoring
- Asset Control
- Anti-Virus Management
- Anti-Spyware Maintenance
- Maintenance of firewalls and switches
- Management of security patches
- Monitoring of backup jobs
- Monitoring of log files on servers
- Telephone support
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- Product procurement
- Technology planning consultations
- Technical support for servers, workstations and laptops
- Troubleshooting support for printers
- Troubleshooting of hardware, software and network related issues
- System maintenance
- Wireless network security
- Working with outsourced application vendors to troubleshoot problems related to their applications
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